WesTrac Support Advantage

Content Begin

Cat Engine experts

Over 400 tradespeople are dedicated to repairing and rebuilding Cat equipment, across 18 branches and 12 rental locations throughout NSW and ACT.

Our Parramatta, Wollongong, Tamworth and Newcastle workshops contain specialised service centres for high quality major repairs and overhauls requiring sharp turnaround times.

Specialised service vehicles

Highly trained NSW/ACT field service teams utilise 170 purpose built vehicles with specialised tooling and data links to provide ongoing service to Cat engines everywhere, every day of the year. Find out more about our Field Service team.

Cat Parts performance

With over 120,000 individual line items held, and inventory valued at over $45 million, we can fill 98% of customer orders within 24 hours.

Our massive spare parts warehouse and consignment stores throughout NSW/ACT employ 140 people around the clock, 24 hours a day, 365 days a year. Find out more about the Parts offerings.

Scheduled oil sampling program (SOS)

Our SOS program helps detect problems without disassembly by regularly measuring the level of microscopic wear particles suspended in the oil to determine if a component is in good condition, needs repair, or is about to fail.

We also offer infrared analysis of the oil condition itself and its cooling, lubrication and cleaning performance showing safe optimum oil change intervals. Used in conjunction with SOS wear analysis, infrared analysis of the oil helps exactly pinpoint problems and show ear profiles. Find out more about the scheduled oil sampling program.

Product link

Our product link system offers comprehensive and flexible remote monitoring, health and engine alert management, and maintenance management by providing data to assist you in making informed decisions about your assets. Find out more about Product Link.

Find your nearest branch