WESTRAC SUPPORT
When you purchase your piece of Cat machinery with WesTrac you open up a world of services, technology and people that are dedicated to keeping your reliable machine running. As one of the largest authorised Cat dealers in the world, WesTrac is capable of providing you with comprehensive whole-of-life management solutions and services for your machine. Some of these benefits include:
- The WesTrac branch network: With over 30 local branches scattered all around Western Australia, New South Wales and the Australian Capital Territory, plus the addition of resident field service technicians. We're capable of servicing our customers from the city centre to the most remote locations. Check out your local branch by clicking HERE.
- State of the art facilities: From our Technology Experience Centre in New South Wales, Autonomous Training Centre in Collie, parts distribution centres, fluid sampling labs, through to the Institute and even down to our workshops, we boast an array of state-of-the-art facilities dedicated to building and maintaining machinery and parts, training operators on how to get the most out of their machines, tracking machine health and more. All at your disposal as a WesTrac customer.
- Expert advice from Caterpillar® certified technicians: With programs like our FitFleet CVAs, you have Caterpillar certified technicians at your fingertips with advice and instructions through asset monitoring reports to keep your machine running and to prevent unscheduled downtime. Every machine service or repair is conducted by an expert with a Cat certified maintenance plan and recorded service history.
- Field Service: Save time and money by maintaining and servicing your fleet onsite. Our field service trucks are like mega-mechanics on wheels, with everything our technicians need to service your machine onboard or online. Our lube trucks can inspect, sample and offer preventative maintenance services for your fleet at your site: we also provide environmentally-safe waste removal and disposal - nothing is left to chance. If you've got a heavy lifting job, our crane trucks can deliver what you need.
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VISIONLINK™
VisionLink is a cloud-based software application that takes the guesswork out of fleet management with key insights to maximise performance - regardless of fleet size or equipment manufacturer. Receive equipment data seamlessly to your desktop or mobile device, all from a convenient centralised solution to make informed decisions at every turn.
VisionLink offers an array of benefits, which include but are not limited to:
- A best-in-class interface that gives you more control with fewer clicks, now with additional features to help with maintenance planning and scheduling
- Mixed-fleet capabilities that allow you to connect your entire fleet regardless of brand. You can also customise what you see with the ability to organise your assets by group, project or jobsite
- Easy communication and collaboration with the ability to share data and results across your business. VisionLink also lets you manage tasks and assign them, resolve or dismiss completed tasks and monitor the progress of tasks assigned to others
- Identify trouble spots and take immediate action with alert notifications and visualisation of all assets
- Accessibility anywhere with the VisionLink mobile app, giving you full fleet insights from anywhere on your laptop or mobile device
There are four VisionLink subscriptions available, so you can get the level that suits your business. There are also additional add-ons available should you have more specific needs. Click the link below for more information.
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PARTS.CAT.COM (PCC)
PCC is the fast, safe and easy way to buy Genuine Cat parts online anytime, anywhere.
PCC gives you access to the best selection of new, used, re-manufactured and aftermarket parts by both Caterpillar and allied brands, saving you on order time, while offering you options for contactless delivery and pick up.
Fast
- Instant pricing and availability
- 24/7 access
- Input bulk orders quickly and accurately
Easy
- Easy to add to cart and order
- Find specific machine parts easily
- Search anywhere, on any device
Contactless
- Choose from contactless or click-and-collect delivery options
There are a variety of ways you can utilise PCC to make parts ordering even easier. Click the button below to start shopping!
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CAT FINANCIAL
Cat Financial are available to you for the purchase of a new machine, to support the cost of machine repairs and even to help you rebuild your existing Cat machine.
Their flexible finance solutions and special offers can be packaged to help with an array of machine-related purchases.
Click the learn more button for more information and for access to the handy Cat payment calculator.
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