With our huge inventory of new, used and rental equipment, WesTrac has the right machine for the job.
There is no such thing as a silly question, especially when it comes to operating and maintaining a piece of machinery.
We understand how busy the daily grind can be, so we’ve taken the time to shortlist some of the most common questions – and link you to useful resources – about your machine.
It’s all part of helping you become an expert in the field by understanding how to get the most out of your newest team member. Click below to jump to the following section:
Click on the question to jump to answer:
Your latest Cat machine might be a bit different to what you are used to, which means you’re bound to have questions about operating it to gain the best advantage.
A: Your operation and maintenance manual (or OMM for short) is located behind the driver’s seat and contains a wealth of information. It’s your guide to understanding service interval hours, working load limits, transport specifications, how to use features… you name it, it’s in there.
A: Are you operating with creep control? Creep control allows you to work more accurately at a predetermined speed while maintaining full joystick movement and hydraulic power to your attachments. For more information on Creep Control click here.
If you think there’s a different issue, contact your local WesTrac branch.
A: You can enable this feature by flicking the switch in the top left-hand side of the cab of your Skiddie or Compact track loader. To learn how, watch the Cat video here.
A: Watch the Cat video here
A: Watch this video to learn how to activate blade float both in the traditional operator style and while using Stick Steer mode, in Next Gen Cat Mini Excavators
Keep your machine operating at peak performance by scrubbing up on all there is to know about maintaining your strongest team player.
A: Contact your WesTrac support rep or if you’re unsure who they are, contact your local WesTrac branch and they will be able to connect you.
In the meantime, click to learn more about our FitFleet parts and maintenance agreements.
A: Follow these simple steps to ensure your machine is properly greased and operating at peak performance.
A: Each machine is slightly different, so check your Operation and Maintenance Manual, located behind the driver’s seat, for your machine’s specific maintenance schedule. Or, check out the service chart inside the rear door of you machine.
A: Yes – If you’re signed up to FitFleet Essentials, you’ll receive a notification as your machine approaches its first service. Otherwise, if you wish to DIY, you can order your parts kit through parts.cat.com/westrac
Click here to learn more about ordering preventative maintenance kits.
Everything you need to know about ordering and maintaining your required parts and attachments.
A: Yes! There are a few ways to purchase attachments. You can visit parts.cat.com/westrac or contact your WesTrac support rep for further advice. You can also check out our articles below to see everything you need to know about attachments for your Cat machine.
A: Your Cat® machine needs more than “good enough.” It needs a perfect match. Here are the top five reasons you should use Genuine Cat parts for your Cat machine:
When you’re ready, visit parts.cat.com/westrac and enjoy some retail therapy.
If help is required, a good first point of reference is the machine Operating and Maintenance Manual located behind the driver’s seat. But if you require further assistance, the friendly staff at your local WesTrac branch will be able to assist.
A: Your WesTrac support representative is your go-to person for any product support needs. You can also visit parts.cat.com/westrac to order required parts online.
A: The WesTrac Field Service Team is here to help and can be reached by contacting your local branch or calling 1300 88 10 64.
For further details check out our breakdown assistance article here.