In this time lapse video we follow WesTrac Field Service Technician Luke Sciberras as he ventures out to work on two different Cat machines.
Technicians like Luke are highly trained specialists who have the technical know-how to assess your machine quickly and efficiently. Using sophisticated diagnostic equipment on their laptops, they have access to the history of your fleet at their fingertips – and they can readily access online support and specialised information.
Marty Mielcarz, owner of ProCoat Group in Sydney, NSW. Marty, not one for sugar coating anything, tells it like it is and explains what his experience has been like since making the switch to WesTrac and Cat equipment.