Click & Collect

Parts

Click & Collect

Click & Collect is an industry-first parts delivery service from WesTrac: 24/7 access lockers that keep your parts secure until you’re ready to pick them up. Your nearest locker can be found by visiting locations. More locations will launch in 2021.

HOW DOES IT WORK?

Order and collect your parts in three easy steps!


Why Click & Collect?

You'll Save Time
You told us you’d like locations closer to you, and we listened. Click & Collect lockers will provide you with a convenient location for parts pick up, meaning less travel time.
24/7 Pick Up
With Click & Collect, your parts are delivered to a secure parts locker and can be picked up at any time that suits you. And for the first 12 months, we’re offering this service for free!
Delivery Updates
Don’t waste time waiting at the parts counter – you’ll receive an email notification when your order is ready for collection at your chosen locker.

REGISTER

How to register for Parts.Cat.Com

You must be registered for Parts.Cat.Com (PCC) to utilise Click & Collect. Click below to download the 'how to' guide.

Parts.Cat.Com technology available at WesTrac
HELP

We can help you get started

If you've never used a Click and Collect locker before, we're happy to walk you through the process. Click below to drop us a line and we'll arrange for one of our team members to give you a call.

Click and Collect WA
TESTIMONIAL

THOMAS CONTRACTING SERVICES

"We currently use Click & Collect mainly for breakdown items.

The ease of WesTrac's system is second-to-none. I'm able to send our technicians a text with the pin number or QR code for the locker, then they grab and go. There is no hold ups or waiting at the counter during busy times.

I’m also able to track when the parts were collected instantaneously so I can advise the machine operator when the tech will arrive without an extra phone call.

I highly recommend Click & Collect to anyone using the WesTrac parts store, especially in breakdown situations or for individual parts collection ability."

Thomas Contracting Services Testimonial

How do I select a Click & Collect locker on Parts.Cat.Com?

WA Customers
  • During checkout, select 'Delivery'
  • Click the 'Shipping Address' drop-down
  • Select the locker (C&C Guildford)
  • Place your order like your normally would
NSW/ACT Customers
  • Before shopping, change your default store location in PCC
  • To do this, click the location icon in the top bar
  • Select 'Change account or store location'
  • Use the drop-down and select your nearest locker (Click & Collect)
  • Click 'Continue'
  • Place your order like you normally would
let's do the work

Need parts support?

Send a message to our Parts Team and they'll be in touch to provide you with all the support you need when it comes to parts and shopping on Parts.Cat.Com.

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