Cat® Central

Put the power of Cat Parts in the palm of your hand. Cat Central integrates with the QR code on your equipment; giving you the ability to scan and shop for your asset from anywhere, as well as find answers to repair and maintenance questions. Use it to view orders, save your fleet list and quickly reorder previously purchased parts and get 24/7 support from parts and maintenance specialists when you need it.

Download on Android    Download on Apple

What are Cat Central's features?

At WesTrac, we’re in the business of ensuring that you have access to the highest quality Cat products, parts, services and technologies in the industry.

Caterpillar has officially launched their new Cat Central mobile app in Australia, which makes it even easier to find and order the parts you need, schedule maintenance reminders, and get quick answers to your questions.

Take a look at the app’s features, as well as the incredible benefits you can enjoy.

Order Cat Parts While on the Go

If you’re someone who is constantly on the go, you need a more convenient way to purchase the Cat parts, tools, attachments, and equipment your team needs to succeed.

The Cat Central app, available for both iOS and Android, enables you to order everything you need, all from your smartphone.

You’ll gain access to the largest selection of Cat products on the market, all available at competitive prices right from your fingertips.

To place an order for a specific product, simply search using a model number, serial number, or QR code, find a price that fits your budget, specify whether you’d like pickup or delivery, and hit the checkout icon. This system eliminates the uncertainty of ordering incorrect parts from a third-party website and dealing with the resulting operational delays.

You will save time and effort by ensuring you get the correct part on the first try, rather than having to order multiple parts. If you’re not sure which product you need, you can also browse by category, view the top-selling products, or check out the featured product offerings. It’s really that simple!

Schedule Maintenance Reminders

To keep your Cat machinery operating at peak capacity, it’s important to have regular maintenance performed. The recommended frequency of maintenance varies on every piece of equipment, so it can be difficult to keep track of when each item needs to be serviced.

One of the most useful features of the Cat Central app is its ability to schedule maintenance reminders. Users can set up helpful reminders based on time or machine hours, ensuring that their equipment stays in top condition and minimising the risk of unexpected breakdowns.

The app also allows users to track their equipment’s service history, which makes it easy to reference past repairs and inspections.

Receive 24/7 Customer Support

Another benefit of the Cat Central app is its ability to provide personalised 24/7 support to users. The app includes a messaging feature that allows users to chat directly with the WesTrac team and product support personnel, providing quick and convenient access to expert advice and assistance.

Whether you have a question about which product will work best for your next project or the frequency at which maintenance should be performed on various pieces of Cat equipment, you can get all the information you need via the user-friendly app.

Online Resources

In addition to great customer support services, the app also provides a range of online resources to help users get the most out of their equipment.

This includes access to:

  • Asset-specific operator manuals
  • Answers to FAQs
  • Safety information
  • Legal agreements
  • Troubleshooting guides
  • Fault code lookup tool
  • TCO (Total Cost of Ownership) estimator

Dealer Locator

The Cat Central app also offers a branch locator to help you find your local WesTrac branch for support and service. This will help you determine which location in WesTrac's service area of New South Wales (NSW), Australian Capital Territory (ACT) and Western Australia (WA), is closest to you.

It’s easy to find local facilities that will provide you with the Cat equipment and services you need to accomplish your goals.

Download the Cat Central App

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