FitFleet CVA - WesTrac

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FitFleet® Customer Value Agreement (CVA)

A FitFleet CVA is an ongoing support and preventative maintenance agreement for an individual machine or entire fleet. Encompassing equipment health inspections, servicing, condition monitoring provided by local product experts, access to an online portal and more, a FitFleet CVA provides data-driven insights into the overall health, utilisation and performance of your machine.

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Choose a plan that meets your needs

FitFleet Plans

WesTrac offers four FitFleet plans, each one providing a different level of support to suit your particular business needs.

		If you prefer to do maintenance yourself and “pay as you go”, without any ongoing commitments.	If you prefer to do maintenance yourself and want a smooth cash flow when it comes to parts.	If you prefer all maintenance to be completed by trained WesTrac service personnel and want a smooth cash flow when it comes to parts.	If you prefer all maintenance and repairs to be completed by trained WesTrac service personnel and want a smooth cash flow when it comes to parts.
Online Information	Machine Hours
	Machine Location
	Oil Sample Analysis Results
	Active and Historical Machine Fault Codes
Scheduled Servicing	Service Due Notification
	Genuine Parts Supplied
	WesTrac Technician Labour Included
	Customised Machine Maintenance and Repair Plan
Condition Monitoring	Real Time Machine Monitoring
	Dedicated WesTrac Analyst for your Machines
	Recommendations to Critical Faults Delivered to you
	Detailed Oil Sample Results with Recommended Action
	Monthly Summary Report of your Connected Fleet
Service Commitment	Maintenance Parts
	Repair Parts
	Service Response

Online Information

Machine Hours

Machine Location

Oil Sample Analysis Results

Active and Historical Machine Fault Codes

Scheduled Servicing

Service Due Notification

Genuine Parts Supplied

WesTrac Technician Labour Included

Customised Machine Maintenance and Repair Plan

Condition Monitoring

Real Time Machine Monitoring

Dedicated WesTrac Analyst for your Machines

Recommendations to Critical Faults Delivered to you

Detailed Oil Sample Results with Recommended Action

Monthly Summary Report of your Connected Fleet

Service Commitment

Maintenance Parts

Repair Parts

Service Response

Click below to learn more about each individual FitFleet plan

Which plan is right for you?

Essentials

FitFleet Essentials

Benefits

Access to your machine data to track the health of your machine and keep it working when you need it to.
Advice and instructions through asset condition monitoring reports to assist you with your machine and operations.
Genuine Cat® parts conveniently delivered to your location, or available for collection through our Click and Collect lockers. Utilising a pay-as-you-go method, you’ll only pay for parts when you need them.
WesTrac will monitor your machine and tell you when a service is due, so you won’t need to keep tabs. We’ll even help organise your service at your local branch.
A proactively maintained machine that leads to a longer life and increased productivity.

Costs
You’ll only pay for the Genuine Cat parts, labour and delivery ‘as you go’. If you don’t need our labour and can conduct all maintenance yourself, you’ll only pay for parts.

FitFleet Essentials is included as standard on new machine purchases.

Plus

FitFleet Plus

A FitFleet® Plus Customer Value Agreement (CVA) includes the cost of Genuine Cat® Parts in your agreement. This means it’s easier to manage your cash flow while you remain focused on delivering quality work.

Benefits

Access your machine data to track the health of your machine and keep it working when you need it to.
Advice and instructions through asset condition monitoring reports to assist you with your machine and operations.
Genuine Cat® parts conveniently delivered to your location, or available for collection through our Click and Collect lockers. You won’t need to worry about payment, as this cost is covered in the overall cost of your agreement.
If you’re short on time and cannot complete a service on your machine for any reason, our WesTrac team can even help organise your machine service at your local branch using the Cat parts you had delivered.
A proactively maintained machine that leads to a longer life and increased productivity.
Access to the Service Commitment program for maintenance parts misses.

Costs

Per-hour-usage rate (utilisation)
PAYG (pay as you go)
Flat monthly fee – selected assets only
Bundled into purchase price – selected assets only

Premium

FitFleet Premium

A FitFleet® Premium Customer Value Agreement (CVA) provides peace of mind with all maintenance servicing being conducted by trained WesTrac technicians. You can remain focused on delivering quality work knowing that all your machine maintenance is in the best hands.

Benefits

Access to your machine data to track the health of your machine and keep it working when you need it to.
Advice and instructions through asset condition monitoring reports to assist you with your machine and operations.
You won’t need to worry about parts, our Field Service technicians will bring the genuine Cat® Parts needed when they complete your preventative maintenance event.
WesTrac will handle all of your preventative maintenance events with a Cat certified maintenance plan and recorded service history. We’ll contact you to let you know when we’ll be performing maintenance servicing on your machine, ensuring you have ample time to make arrangements.
Known fixed costs on preventative maintenance events and Genuine Cat parts for the term of your contract, offering smoother cash flow and peace of mind.
A proactively maintained machine that leads to a longer life and increased productivity.
Access to the Service Commitment program for maintenance parts and repair parts misses.

Maintenance
With expert WesTrac technicians taking care of all required maintenance servicing, you’ll:

Control costs by not needing to retain expensive maintenance technicians.
Be able to redistribute resources to focus on other areas of your business.
Have peace of mind knowing your fleet will be in tip-top condition.

Costs
Manage your cash-flow with ease by covering the cost of parts and maintenance in your FitFleet Premium CVA. You have the flexibility of choosing to pay:

Per-hour-usage rate (utilisation)
PAYG (pay as you go)
Flat monthly fee – selected assets only
Bundled into purchase price – selected assets only

Ultimate

FitFleet Ultimate

FitFleet® Ultimate is the highest-level Customer Value Agreement (CVA), providing total peace-of-mind that all maintenance and repairs will be managed by expert WesTrac technicians as required.

Benefits

Access to your machine data to track the health of your machine and keep it working when you need it to.
Advice and instructions through asset condition monitoring reports to assist you with your machine and operations.
You won’t need to worry about parts, our Field Service technicians will bring the genuine Cat® Parts needed when they complete your preventative maintenance event.
WesTrac will handle all of your preventative maintenance events with a Cat certified maintenance plan and recorded service history. We’ll contact you to let you know when we’ll be performing maintenance servicing on your machine, ensuring you have ample time to make arrangements.
WesTrac will monitor your asset’s ongoing performance and take care of any repairs as required.
Known fixed costs on preventative maintenance events, repairs and Genuine Cat parts for the term of your contract, offering smoother cash flow and total peace of mind.
A proactively maintained machine that leads to a longer life and increased productivity.
Access to the Service Commitment program for maintenance parts, repair parts and service response misses.

Maintenance
With expert WesTrac technicians taking care of all required maintenance servicing and repairs, you’ll:

Control costs by not needing to retain expensive maintenance/repair technicians.
Be able to redistribute resources to focus on other areas of your business.
Have peace of mind knowing your fleet will be in tip-top condition.
Not have to worry about crippling expenses when a major repair is required.

Costs
Manage your cash-flow with ease by covering the cost of parts, maintenance and repairs in your FitFleet Ultimate CVA.
You have the flexibility of choosing to pay:

Per-hour-usage rate (utilisation)
PAYG (pay as you go)
Flat monthly fee – selected assets only
Bundled into purchase price – selected assets only

Bashforths using their phone to check FitFleet

Manage your business in one place

FITFLEET CUSTOMER PORTAL

WesTrac’s self-service hub provides access to a range of information in the one place, making it easy to do business with WesTrac and Caterpillar.

With the FitFleet Portal you can:

Track open parts orders and backorders
View and download invoices for payment
View and manage your CVAs
Check progress on oil sample tests
Access your Cat® Tools via secure, single sign-on

Plus, much more – in one easy to use platform.

Gain deeper insights into your fleet's health

Condition Monitoring

Condition Monitoring is a proactive approach that allows you to gain deeper insights into the health of your Cat® equipment by interpreting the signals it provides about its own condition. It provides valuable information about what’s happening inside your machines, which, in turn, helps you set up an effective and comprehensive long-term health plan for each piece of Cat machinery in your fleet.

MDM Mining and Civil with WesTrac team member looking at FitFleet data

WesTrac Blog

Realising the benefits of maintaining a FitFleet CVA

Having the right equipment is just one step to ensure success. Once that equipment is operational, the key to success is staying on top of machine health and maintenance requirements.

Read Blog

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