The WesTrac S·O·S™ Support Program is a mutual commitment to keep your asset operating at the peak of its performance.
Available Sampling Packages
As part of this commitment, WesTrac WA has created support packages to help your business get the most out of your S·O·S experience.
From the basics to intensive, these 12-month packages are offered at a variety of different levels, budgets and preferences. Meaning there is a package to suit your operation.
*Terms and conditions apply. All prices exclude GST.
1. Take a sample
Purchase a sampling kit from Parts.Cat.Com (PCC) or over the phone on 1300 881 064. For pricing and part numbers, click here.
2. Create MCC account
Create an account on my.cat.com (MCC), this is a web-based hub that provides you with access to all your equipment information.
3. Send sample to WesTrac
Use the pre-paid postage bag inside the sampling kit and send or courier your sample directly to our lab.
4. Quick results
You’ll receive your fluid analysis results 24-48 hours after we receive your sample. We provide training on how you can do this using Cat S•O•S Web.
Fluid Sampling Tips
Below you'll find a series of tips to help you take good fluid samples and use Cat S•O•S Web.
1 - How To Take a Good Fluid Sample
2 - How To Log In To SOS Web
3 - How To Create Sample Cards
4 - How To Review Sample Results
5 - How To Maintain Your Fleet List
6 - How To Enter Maintenance Events and Actions Taken
let's do the work
Need a service?
Send a message to our Services Team and they'll be in touch to discuss your needs and get to work on a solution that suits your operation.