Over the last few years, WesTrac has been undergoing a cultural transformation, part of which involved re-evaluating the values and behaviours that underpin our success as an organisation and our reputation. It is important for us to make sure the foundations of our culture (our values) are an accurate reflection of our brand and business, whilst being supportive of our future direction and vision. 

After consultation with team members from all areas of our business, we launched SPARC values. A set of values that apply to everyone in our business, from executives to mechanics to office team members. Having a transparent set of values that everyone agrees on has allowed us to set clear expectations, which in turn allows us to have fair conversations when those expectations aren't met and celebrate when expectations are exceeded.