The Cat S•O•S™ Services Program is a mutual commitment to protect the performance and value built into your Cat equipment. The program combines the simple process of fluid sampling with state-of-the-art analysis and clear, easy-to-understand reporting via Cat S•O•S Web (from within My.Cat.Com). It creates not only optimsed machine performance, but also improved cost control. S•O•S allows you to see what is going on inside your machine and detect problems before they become serious.
Don't delay - ensure your machine is performing optimally by using Cat S•O•S Services. Here's how:
A small fluid sample reveals a lot about your equipment health
The Cat® S.O.S™ Services Program
is a mutual commitment to keep your equipment operating at the peak of
The program offered by WesTrac combines the simple process of fluid sampling with state-of-the-art analysis and clear, easy-to-understand reporting that allows you to see what is going on inside your machine and
detect problems before they become serious.
What is fluid analysis?
Fluid analysis is the process of sampling, testing and diagnosing the operating condition of fluids within your machine. The chemicals, metals and other elemental constituents found within a sample can “tip off” the health of major mechanical systems and components.
We evaluate more than 30 characteristics from each sample. This allows us to gain a comprehensive picture
of the health of your engine, transmission, powertrain and other wearable components. From each sample,
our team is able to evaluate contamination levels, corrosion levels and stability.
The S.O.S Services Program is
packed with benefits, including:
The Cat S.O.S Services Program provides you with
an accurate account on the health of your equipment, giving you the ability to schedule maintenance and oil changes more efficiently.
Effective preventative maintenance is estimated
to be three to ten times more cost-effective than unscheduled maintenance and repair. In many instances, S.O.S has detected the need to replace a small part, which has prevented the failure of a major component.
Our state-of-the-art ISO 9001 certified in-house laboratory is staffed by specially trained technicians, experienced in a wide range of equipment brands.
WesTrac specialist technicians conduct more than
400,000 oil tests a year on Cat and non-Cat machinery.
ACCESS TO CAT S.O.S WEB
View and analyse your fluid sample information online
via My.Cat.Com (MCC) - anywhere and anytime you
have an internet connection.
Why you should consider regular fluid sampling:
TOTAL FLEET SOLUTION
Your total solution for mixed fleets,
50% of all S.O.STM fluid samples come
from equipment other than Cat machinery.
With state-of-the-art testing equipment
capable of producing consistent quality, you’ll
receive accurate, detailed results every time.
So you know what’s happening inside your
machines. We’ve taken 400,000+ fluid tests
in the last 12 months.
Detect small issues before they turn into
big problems. More than 30 characteristics
are evaluated from each fluid sample.
Caterpillar® manufactures thousands
of equipment per year across the globe
- we receive valuable data from this
machinery and apply it to our analysis.
Fully trained and certified Cat technicians
are able to support you with a phone call
to discuss results and remedies.
Get to see what your eyes can’t. Evaluate your
sample based upon analysis of millions of data
points (parts per million).
COST AND DOWNTIME
Save on costs and downtime by preventing
unexpected breakdowns. Customers who
regularly use S•O•S fluid analysis can save
up to 10 times more on repair than those
that don’t invest in fluid sampling services.
The fluid analysis process takes a maximum
24-48 hours from when the sample is received
by the lab.
let's do the work
Need a service?
Send a message to our Services Team and they'll be in touch to discuss your needs and get to work on a solution that suits your operation.