Cat Trial 10: Tech Test

They are your unsung heroes. They are the first line of defense, making sure your Cat® equipment is ready to go wherever and whenever you need it: #DoMore

They are WesTrac service technicians.

These women and men are vital to the success of your business. There is a critical need for new, qualified technicians. Over the next decade, WesTrac alone will be hiring hundreds of technicians just to meet current demands.

Cat Trial 10: Tech Test

Caterpillar's latest trial celebrates the amazing work technicians do and gives them the chance to show off their skills! Technicians work in a fast-paced environment and Tech Test combines that with exciting challenges to test their skill and endurance.

The Tech Test course consists of four challenges:

1. The Cat Can Test is a 3D puzzle we designed; an over-sized version of the one that some dealerships use to gauge mechanical aptitude.
2. Next, we test their desire to learn, where they’ll match Cat engines to specific applications.
3. From there, they’ll hit the troubleshooting challenge, testing their knowledge of Cat services.
4. Then they show computer skills, where they use the Cat App to pull a Cat parts order.

And finally they'll finish with a safety mindset as they safely deliver parts to a job site.

Qualified technicians do so much more than turn wrenches. They understand your business. They understand your industry. They have access to all the latest tools and technology. And at WesTrac, technicians have a team of people who serve as mentors, who guide them and help them become the ultimate troubleshooters, doing their best to figure out the problem the first time. Plus, because WesTrac is part of the Caterpillar network, they’ll have access to Caterpillar engineers for the really tough challenges.

Training to become experts

Through guided training at the WesTrac Institute and hands-on experience, WesTrac technicians become experts who are knowledgeable in a wide range of technologies such as:

• electronically controlled engines
• sophisticated computer-based diagnostics
• state-of-the-art hydraulics
• transmissions and more

And in the end, as a WesTrac customer, you’ll have technicians as invested in understanding and taking care of your equipment as you are in your business.

With WesTrac technicians at your disposal, you'll be able to focus on what you do best... the work: #LetsDoTheWork